Terms of Use

Read our terms and conditions for using TaxiJakt services. Understand your rights and responsibilities when booking with us.

Welcome to TaxiJakt. By using our services and booking transportation through our platform, you agree to the following terms. Please read these terms carefully before using our services.

1. Use of Services

By using taxijakt.se, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. You agree to use our services in accordance with applicable laws and regulations. Misuse of the services, including but not limited to unauthorized access, false bookings, or disruptive behavior, may result in suspension from the service.

2. Booking Transportation Services

When you book transportation through TaxiJakt, you agree to provide accurate and complete information. We reserve the right to cancel or modify your booking if we suspect inaccuracies or fraud. TaxiJakt acts as an intermediary between you and the transporter, and we are not responsible for any problems that may arise during your trip.

3. Pricing and Payment

All prices displayed on TaxiJakt are stated in SEK and include applicable VAT unless otherwise stated. Payment is made through the payment methods indicated on the website. You agree to pay for all booked services according to the prices applicable at the time of your booking. In case of non-payment, your booking may be cancelled.

4. Cancellation and Refund

The terms for cancellation and refund vary depending on the transporter and booking type:

More than 24 hours before pickup

Full refund

12-24 hours before pickup

50% refund

Less than 12 hours before pickup

No refund

Direct Rides - Cancellation after 2 minutes

For cancellations of direct rides after the booking has been confirmed (after 2 minutes), a cancellation fee of 80 SEK applies.

Check the terms at your booking to get accurate information about cancellation policies. Note that some bookings may be non-refundable.

5. Liability and Limitations

TaxiJakt strives to provide a safe and reliable service, but we do not guarantee that all trips will be completed without interruption, delays, or problems. Our liability is limited to the amount you paid for the booked service. We are not responsible for indirect, unforeseen, or consequential damages.

6. User Responsibilities

As a user of TaxiJakt services, you agree to:

Provide accurate booking information
Be available at the pickup location at the scheduled time
Treat drivers and vehicles with respect
Follow safety regulations and driver instructions
Pay all applicable fees and charges
Not use the service for illegal purposes

7. Driver and Vehicle Standards

All drivers on the TaxiJakt platform are:

Licensed taxi drivers with valid taxi permits
Background-checked and verified
Operating vehicles that meet safety and regulatory standards
Insured according to Swedish taxi regulations

8. Data Protection and Privacy

We process your personal data in accordance with our privacy policy. By using our services, you consent to the collection and use of your data according to this policy. We use your data to handle bookings and improve our services.

9. Intellectual Property

All content on the TaxiJakt website, including text, graphics, logos, and software, is the property of TaxiJakt AB and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Dispute Resolution

In case of disputes, we encourage users to contact our customer service first to seek resolution. If a dispute cannot be resolved amicably, it shall be governed by Swedish law and resolved in Swedish courts.

11. Service Availability

While we strive to provide continuous service, we do not guarantee that our website or booking system will be available at all times without interruption. We may temporarily suspend access for maintenance or other reasons.

12. Changes to the Terms

We may update these terms as needed. Changes take effect when published on this page. It is your responsibility to regularly review these terms to ensure you are aware of any changes. Continued use of our services after changes indicates acceptance of the new terms.

13. Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in fraudulent, abusive, or illegal activities.

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