At TaxiJakt, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025
1. Information We Collect
When you use TaxiJakt services, we may collect the following information:
Personal Information
Name, email address, phone number
Booking Information
Pickup and destination addresses, date and time of travel
Payment Information
Credit card information (processed securely through Stripe)
Location Data
Location when using our services
2. How We Use Your Information
We use your information to:
Process and fulfill your taxi bookings
Communicate with you about your bookings
Provide customer support
Improve our services and user experience
Send you promotional offers (with your consent)
Comply with legal obligations
Prevent fraud and ensure security
3. Data Sharing
We may share your information with:
Taxi Drivers
To fulfill your booking (name, phone number, pickup/destination)
Payment Processors
Stripe for secure payment processing
Service Providers
Companies that help us operate our business
Legal Authorities
When required by law
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data:
Encrypted data transmission
Secure servers
Regular security checks
Protected access
Secure payment processing through Stripe
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Erasure
Request deletion of your personal data
Portability
Receive your data in a structured format
Object
Object to processing of your personal data
Withdraw Consent
Withdraw consent at any time
To exercise these rights, please contact us.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Typically, we retain booking information for 7 years for accounting purposes.
7. Cookie Policy
We use cookies and similar technologies to improve your experience on our website.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.
Types of Cookies We Use:
Essential Cookies
Required for the website to function properly
Performance Cookies
Help us understand how visitors use our site
Functionality Cookies
Remember your preferences and settings
Marketing Cookies
Track your activity for targeted advertising
Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of our website.
8. Third-Party Services
Our website uses third-party services that may collect information:
Google Maps
For location services and route planning
Stripe
For secure payment processing
Analytics Services
To help us improve our website
These services have their own privacy policies governing their use of your information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Data Protection Officer
For data protection inquiries, you can contact our Data Protection Officer at [email protected].
Have Questions?
If you have any questions about privacy or data protection, we're here to help!
Contact Us
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